***Start of Terms & Conditions***
Payment of the deposit and a fully completed guest reservation form must be received and approved by PT. Indovillas Bali, unless otherwise directed, before a confirmation will be issued. No grace periods are granted.
PT. Indovillas Bali must receive final payment, consisting of the remainder of the rental balance at least 60 days prior to guest arrival – except where the rules and obligations of deposit for the rental are specified differently. Please go to the web page to fully familiarize yourself with the rates required with this rental.
Failure to make final payment(s) on a timely basis will result in an automatic cancellation of the reservation.
PT. Indovillas Bali will accept and hold a tentative reservation for three days.
Unless otherwise stated a minimum deposit of 50% is required. The final balance is then due and must be received at least 60 days prior to guest arrival (or together with the with the reservation form if booked less than 60 days in advance of arrival). Failure to make final payment(s) on a timely basis will result in an automatic cancellation of the reservation.
PT. Indovillas Bali will apply an administration fee of US$ 175 for any change of booking after a confirmation has been issued. Acceptance of any change is subject to approval by both the owners of the villa and PT. Indovillas Bali.
All payments to be made via telegraphic transfer to the account of PT. Indovillas Bali or by Visa & MasterCard only.
Final approval of the reservation request is subject to clearance of payment.
PT. Indovillas Bali does not normally accept credit card payment for amounts exceeding US$ 1,500 unless accompanied by a signed approval of the charge(s) by the client. If the amount owed exceeds this limit then payment should be made by telegraphic transfer. All charges or costs incurred are the clients’ responsibility and the clients should specify “Full Amount” when making payment by bank transfer. The booking cannot be confirmed until PT Indovillas Bali has received full payment.
PT. Indovillas Bali accepts only Visa & MasterCard cards. Since our merchant account is on Bali all credit card transactions will be converted from United States Dollars into Indonesian Rupiah using the prevailing bank exchange rate of the day of transaction. All payments by credit card are subject to an administration fee of 3%.
Final approvals of all reservation requests are subject to clearance of payment.
Refunds on cancellations for any reasons whatsoever are not provided beyond that which is covered in the cancellation policy as stated below. To protect against cancellation caused by unforeseen events, such as illness, strikes, last minute cancellations, Acts of God and more; we recommend those guests purchase trip cancellation insurance to insure refund of deposits paid.
15 % of the total booking price if the cancellation occurs from the first day after the booking has been made until 60 days prior to the beginning of the Charter period, less wiring fees (US$ 40).
30 % of the total booking price for cancellations occurring between the 60th and the 30th day prior to the beginning of the Charter period less wiring fees (US$ 40).
50 % of the total booking price for cancellations occurring between the 30th and 7 days prior to the beginning of the Charter.
100% of the total booking price for cancellations occurring between the 7th and the day of the Charter.
If you have to cancel, exchanging your Charter for a future Charter is possible, subject to availability and Owner acceptance. There may be additional charges for Charter price increases.
***End of Terms & Conditions***